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Quality Assurance
Our Quality Promise
At Amayra, we work with the finest quality of Sterling Silver, created with a combination of exclusively imported Italian anti-tarnish alloy. We source this material only from the government approved authorized dealers.
Other raw materials used for Amayra Fine Jewels include Gem Quality Semi-precious Stones and Swarovski Zirconia. Each Gem Stone selected for one of our designs is tested according to stringent in-house guidelines based on color, size, clarity, and carat. We give a 3-year warranty on the Semi-precious Stones in a case of any minor repairs.
Quality Control
The quality of our fine jewelry is inspected on following parameters by our team of quality controllers:
Despite a thorough testing, we do realize that occasional wear and tear may occur and we are happy to repair any piece of jewelry that does not meet customer expectations. If a customer brings in an item for repair, we do two things.
At Amayra, we are proud of our commitment to service. Our primary concern is to ensure the satisfaction of our customers in response to the trust they have placed in us.
At Amayra, we work with the finest quality of Sterling Silver, created with a combination of exclusively imported Italian anti-tarnish alloy. We source this material only from the government approved authorized dealers.
Other raw materials used for Amayra Fine Jewels include Gem Quality Semi-precious Stones and Swarovski Zirconia. Each Gem Stone selected for one of our designs is tested according to stringent in-house guidelines based on color, size, clarity, and carat. We give a 3-year warranty on the Semi-precious Stones in a case of any minor repairs.
Quality Control
The quality of our fine jewelry is inspected on following parameters by our team of quality controllers:
- Scratch-free surface
- Finishing and polishing the stone setting
- Durability of clips & claws of metals
Despite a thorough testing, we do realize that occasional wear and tear may occur and we are happy to repair any piece of jewelry that does not meet customer expectations. If a customer brings in an item for repair, we do two things.
- First and foremost: we fix the item or exchange it, to ensure the customer is happy.
- Second; we document the problem and try to understand how it was caused so that we can prevent it from happening again. Our Quality Assurance Unit makes use of this data to improve and update the "Amayra Standards" - and to ensure that you and our entire clientele receive the finest quality jewelry.
At Amayra, we are proud of our commitment to service. Our primary concern is to ensure the satisfaction of our customers in response to the trust they have placed in us.
